EPoS supplier pointOne announces new leisure retail customer win

EPoS supplier pointOne announces new leisure retail customer win

Bloomsbury Bowling, US style ten-pin bowling chain, has been equipped with a new electronic point-of-sale (EPoS) solution from pointOne.

Despite the recession, Bloomsbury Bowling said it is busier than ever. But, in order to control and maintain its growth, it needed far better access to its business information.

Financial director at Bloomsbury, Mark Walton, explained: “In our business, accurate business information is critical to our profitability. As we planned to open more venues this requirement became even more important because we needed to centralise our operation and consolidate all our intelligence including, stock, sales performance, accounts information and staffing levels and manage it from a single location.”

Sales management systems keep pace

Bloomsbury now operates four bowling alleys in London and Bristol, with three of these opening since the adoption of pointOne EPoS.

Walton added: “We are very pleased with the system and quite frankly without it we would not have been able to expand our operation as efficiently as we have done. The head office module integrates with stock control, which means that we have ‘real-time’ access to business critical information for all our venues. In a tough economic climate this level of control can be the difference between success and failure.”

Tailored to business requirements

Bloomsbury also takes bookings for its alleys in advance, which caused some accounting issues for the company, as Walton said: “Taking deposits at the time of booking was essential to ensure that we maximised the capacity of our alleys, however we needed a system that would allow us to make the booking, bank the deposit, but not account for the money until the full amount was paid. This was important to reduce accounting errors that could occur when bookings were not completed. Our previous system was not able to do this, which caused us a lot of accounting reconciliation headaches.”

Using pointOne EPoS, Bloomsbury Bowling has also realised other benefits, including access to real-time information, sales mix and financial data from all their sites from a single web browser and remote employee management; the ability to manage EPoS product pricing and EPoS settings, even when in use onsite; the ability to ‘message’ staff on each site; and the use of pointOne Alerts to get real time emails or texts on key EPoS events.