UK firm aims to lead the way with virtual queuing at theme parks

UK firm aims to lead the way with virtual queuing at theme parks

UK-based Lo-Q continues to help beat the queues this summer with technology specifically designed to help theme park visitors make the most of their day and their precious time.

Lo-Q’s virtual queuing solutions have been designed to overcome the challenge of standing in queue lines for hours on end with a system that is fair to all visitors.

Leonard Sim, founding director of Lo-Q, commented: “When you consider that the average family of four probably pays around £90 for an entry ticket into a theme park, avoiding time spent in long queues is an attractive option. Visitors rent a Q-bot so they can stay together and enjoy their experience, rather than standing in queue lines for hours and hours.

“Our Q-bot solution is the first to offer true virtual queuing that is fair for everyone. Individual ride wait times for visitors using the Q-bot are the same as for other visitors, which means no queue-jumping.

Bringing equality to virtual waiting

“The key difference is that people taking advantage of our true virtual queuing do not waste time standing in line but spend their waiting time more enjoyably.”

Lo-Q’s virtual queuing solutions put customers in control of their day. Unlike traditional paper-based queuing systems, visitors can be updated in real time when their queue slot is available, according to the firm. They can also be advised should their ride break down, or updated on special promotions and events running throughout the day.

Lo-Q said its virtual queuing solutions are used in major theme parks around the world, including eleven Six Flags theme parks in the US and Canada, Dollywood near Tennessee in the US, LEGOLAND Windsor in the UK, Dreamworld in Australia, Parque Isla Magica in Spain, Mirabilanda in Italy, and Lake Compounce, US.

The company added that the Lo-Q family of Q-bot handheld and Q-txt mobile phone reservation solutions will shortly be joined with the launch of a waterproof product that it said would be particularly useful for water parks.