The addition of J2 650 touchscreen tills in Pavers’ stores nationwide improve point-of-sale performance
The addition of J2 650 touchscreen tills in Pavers’ stores nationwide improve point-of-sale performance
York-based Pavers Shoes, UK comfort footwear specialists, has upgraded its electronic point-of-sale (EPoS) hardware.
The company has invested in the latest PC-based touchscreen EPoS tills from J2 Retail Systems, installing them in its own-fascia stores as part of a nationwide upgrade programme.
Pavers has over 100 outlets in the UK, including high street shops, discount concessions and designer outlets. It recently acquired leading online shoe retailer, www.shoe-shop.com. It also has a thriving mail-order business and also sells through the Ideal World TV shopping channel.
Finding the right solution
Prior to the J2 roll out, Pavers was using two ranges of EPoS hardware, but increasingly finding that performance was slow due to the demands of its front-office software application and large product database. In-house EPoS specialists were unable to provide a software solution that mitigated poor performance. The retailer then turned to Nebula Systems to consider wider options. It was not strategically or financially viable to replace the software. However, internal benchmarking suggested significant improved performance could be achieved by replacing its incumbent hardware with J2 across its retail estate.
Stuart Paver, Pavers Shoes managing director, said: “Pavers has always been innovative, and this has helped us to grow substantially in a declining and very competitive market. We pride ourselves on the way we interact with customers in-store and we realised we needed to invest in our tills so staff could offer a faster and slicker check-out service.”
Nebula Systems was able to use its knowledge of the EPoS hardware market to propose an EPoS system that had been recently launched and was offering exceptional performance when running memory-intensive software.
Meeting specific retail needs
Simon Geraghty, Nebula Systems managing director, said: “We were able to demonstrate our understanding of the issues that Pavers was facing and could recommend J2’s new 650 touchscreen EPoS, which we knew would be up to the job. We have since provided an optional outsourced hardware installation service across the UK and Eire which includes the J2 650s, and Pavers has chosen the option of onsite hardware support.”
Continues Geraghty: “We’ve used J2 hardware for some years and had found it to be very reliable and hard wearing. The J2 650 was expandable to the specification required to run Pavers’ software, to the point where memory intensity appeared to be minimal.”
Pavers store staff find the system a lot quicker than in the past. While they would regularly have to wait for the system to ‘warm up,’ especially in the morning, they can now get straight to work with the EPoS software.
Paver concluded: “With our machine performance resolved from the outset by using the J2s, we’ve been able to embark on an upgrade programme across all our stores. We’re replacing our older, slower machines at a manageable rate, confident that our new tills can run any EPoS software application effectively, now and in the future.”
