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Department store retailer supports major trading expansion with new analytics software from K3   Opening its flagship store in 1881, Beales has almost tripled its trading base with the recent acquisition of the Anglia Co-op’s 19 Westgate department stores. This growth will be supported by its recent adoption of business intelligence (BI) and loss prevention solutions from K3 Retail.  

Department store retailer supports major trading expansion with new analytics software from K3

 

Opening its flagship store in 1881, Beales has almost tripled its trading base with the recent acquisition of the Anglia Co-op’s 19 Westgate department stores. This growth will be supported by its recent adoption of business intelligence (BI) and loss prevention solutions from K3 Retail.

 

With trading space now at over one million square feet, Beales is relying on the BI and loss prevention software to help it manage its larger business. Data captured from stores and online will give Beales greater visibility across its entire operation, detailed information of stock and sales, the ability to make more informed decision-making and insight into what makes the business successful.

 

Supporting business-critical decisions

 

Ken Owst, Beales finance director, said: “Beales has grown dramatically with the recent acquisition so it will be critical for us to have tools that enable us to view our trading and operational data to support the decisions we make.”

 

By utilising K3’s loss prevention system, Beales will be able to monitor its electronic point-of-sale (EPoS) transactions in real time, based on transaction headers and payments, item, store, tender, type, staff and location. It can also identify unusual trading patterns and so detect ‘intelligent’ fraud be responsive to new types of theft as they emerge.

 

K3’s BI and loss prevention tools will make it possible for Beales to analyse with great effect the mass of data that they hold, by enabling it to find the cause of the potential problem should one arise.

 

John Little, Sales Director at K3 Retail, explained that Beales has been using Microsoft Dynamics NAV since contracting with K3 to implement the contract in 2006 to run its stores and head office operations.