Hospitality point-of-sale solution with ability to accommodate multiple sites is chosen for anticipated brand regional roll out
, a brand new food-to-go concept, has commissioned Intelligent Business Systems
(IBS) to provide an electronic point-of-sale (EPoS) system in anticipation of a roll out across the south of England in the next two years.
Co-founded by Chris and Adam Hutcheson, Scoffs’ first retail store opened in Victoria, South London, last November.
Once the brand concept and operational aspects have been fine-tuned, the duo, according to Adam, will roll out additional outlets as they compete for the lucrative lunchtime market with “an array of ‘British’ tastes as an alternative to sandwiches”.
Specialist sector credentials
IBS said it was chosen because of its specialist credentials in the quick service restaurant (QSR) market with existing clients like EAT, POD, spud-u-like and Vital Ingredient. Equally important were the systems’ ability to accommodate multiple sites as the brand expands. IBS installed POSLink touchscreen technology and EPoS terminals, as well as its StockLink.net managed software.
“Before we spoke to IBS, we did consider buying an off-the-shelf or out-of-the-box option but we didn't want to set it up and then find out its limitations when we looked at opening further sites,” said Adam. “At the same time, we wanted a flexible and comprehensive solution that was simple and easy to use. I’ve previously used solutions where they’ve been good but lacked flexibility.
“Our IBS solution caters for all aspects of the technological control of the business. Purchasing, stock control, staff clocking on and off, tracking customer spends and trends. We're still exploring its full potential and look forward to using tools to give us effective stock and recipe control and to cut out wastage. We’ll also be using loyalty as we increase brand awareness.”
Ensuring technology support
He added: “At the moment, our chief battle is to change habits in the Victoria area, so we've been very busy on the marketing front, tapping into local businesses and corporate clients offering them more than a sandwich platter. I call it offering platters of British tastes.
“We want to get the first outlet spot-on before we roll out number two, iron out all the problems at the first attempt. One of the beauties of the IBS solution is that it is designed to easily accommodate multiple sites so that we can expand safe in the knowledge the technology can cope.”
Gareth Powell, IBS managing director, said the cloud-based POSLink and StockLink solutions provided would support Scoffs’ growth without sacrificing ease of use in front of customers. “All the sales and stock data is captured in real-time to feed invaluable information to Adam and Chris as they refine their offering,” he added.