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LittleLAB simplifies reconciliation processes

By Retail Technology | Monday August 26 2013

Growing beauty business streamlines the visibility and management of instore and online payments in a single view

Unisex skincare and make-up brand LittleLAB is among a number of growing businesses using a new payment management system.

European multichannel payment processor Sage Pay recently launched its new management system to solve a common reconciliation problem for retailers.

Sage Pay’s new omnichannel payment integration feature has been designed to enable retailers to view reports for all transaction data in one web-based portal. This includes payments made instore, online and over the phone, providing retailers with a single view of customer transactions and helping them better understand sales trends.

Multichannel reconciliation headaches

Katherine Spreadbury, founder of LittleLAB, commented: “Running a business can be hard enough without the extra headache of data reconciliation from separate trading channels. We sell mainly online but have also opened several pop-up make ­up shops around Bath and have been taking payments from customers in store using Sage Pays terminals."

The portal allows retailers to monitor trends in sales and adjust stock according to demand, as well as simplifying the management of instore and online payments within a single system. Results can be viewed together or broken down by transaction type and can be exported directly from the online area, into Excel or CSV format to aid the reconciliation process.

“Having data from each channel amalgamated into the My Sage Pay admin area saves us time reconciling all the data and lets us spot key trends easily, providing us with an advantage over our competitors," concluded Spreadbury.

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