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QVC UK selects new handhelds

By Retail Technology | Thursday October 24 2013

Home shopping giant overhauls distribution auto-ID equipment and service to support worry-free paperless picking and stock control for its UK operation

Multichannel home shopping store, QVC UK, recently announced its selection of mobile systems supplier Peak-Ryzex to overhaul its Knowsley, Merseyside distribution centre (DC) auto-ID equipment. 

The contract covers the supply of 170 new radio frequency (RF) barcode scanning terminals together with Peak-Ryzex’s managed services and support for an initial five-year term.
Following extensive trials QVC chose rugged Datalogic Falcon X3 wireless handhelds to replace its legacy barcode scanning equipment, which had come to the end of service life. The new ergonomic terminals will be used in the DC warehouse for scanning goods in/goods out and paperless picking and stock control. 

Inclusive service and support package 
The equipment is supplied with a comprehensive five-year warranty to ensure peace of mind for QVC’s busy UK operation, which picks and despatches over 15 million units a year to customers from its Knowsley DC. 
Peak-Ryzex is also supplying its device configuration and staging services. The provider said these special priority services ensure that equipment is set up and ready for immediate use straight out of the box on its arrival with the customer. Peak-Ryzex provides a single build of all of the applications, testing each one to ensure it integrates with the device chosen for a more efficient deployment process. 
Andy Shuker, QVC UK warehouse systems manager, stated: “Peak-Ryzex is providing a comprehensive service and support package that covers all our handheld requirements. We do not need to worry about setting up the equipment or what happens if we have a failure, Peak-Ryzex manages all that for us; we simply get on with our job knowing that we have fully functioning handheld scanners and back up from our expert supplier.”

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