INTERSPORT UK stores specify best-of-breed systems to suit retail model and enable improved customer service and stock visibility, while retaining independence and individuality
INTERSPORT UK has signed an agreement to install NCR electronic point-of-sale (EPoS) hardware and Cegid retail software across its Intersport stores over the next 24 months.
The UK sporting equipment and clothing business has partnered with worldwide hardware provider SPC International
, which will manage the installation of NCR equipment, along with retail specialists Retail IT
, which will install and support the Cegid Business Retail (CBR) software.
The hardware and software roll out to the first five stores will be complete by the end of March 2014, followed by 20 stores by the end of April and a further 25 by the end of June.
Benefits of common platform
Having a common platform will enable INTERSPORT affiliated retailers enjoy the benefits of being part of a large retail group while retaining independence and individuality.
CBR, delivered and supported by Retail IT, is designed to be flexible and highly configurable, which will integrate with INTERSPORT UK head office systems and retailers’ e-commerce platforms, should they wish. CBR can manage stock in real time and so, provide the visibility necessary to manage efficient and cost-effective stock management processes. So stores could be auto-replenished with the right sizes and styles at the right time and the need for end-of-line sales and price reductions is reduced.
The NCR hardware, supported by SPC, is designed to minimise downtime, reduce training time and enhance the customer experience with fast, easy and convenient transactions.
Strong partnership approach
The announcement also stated that NCR and Cegid will offer member stores world-class hardware and cutting edge software as approved suppliers and will be supported by experienced providers in SPC International and Retail IT, who understand the complexities of delivering a retail project.
Tom Foley, INTERSPORT UK general manager, said: “We chose to work with SPC & Retail IT because of their experience of working with retail organisations similar in structure to our own. Additionally it was their strong partnership approach, their understanding of issues facing retailers on the ground and the culture of innovation that exists within their organisation. We think the introduction of Cegid software in our stores will mean greater analysis of product performance within our affiliated retailer stores leading to better planning, better buying, improved stock turn and achieved margin for our retailers.”
Graham Holt, IT manager for AI Stores
(of which INTERSPORT UK is part of the member buying group AIS Group
), added: “After reviewing several potential software partners, we have chosen the Cegid CBR solution from Retail IT and SPC as it provides a flexible solution for our business, supported by companies who have a proven record of implementation and support of this product, for many significant retail organisations.”
magazine also covered the implementation of the GEL by ACT incentive and reward system by 15 Intersport retailers in its January/February 2013 issue