One of the UKs largest garden centre retailers plants the seeds of change by embracing new managed IT and telecoms network deal
With an almost 150-year heritage Dobbies has grown to 34 stores and a digital presence. And now its new telecoms network will provide the garden centre retailer with a managed IT platform for its retail operations and support its strategic growth plans.
A network outage is simply not an option, at peak times in particular, when electronic point-of-sale (EPoS) and authorisation systems need to share information rapidly across its stores and head office.
Building on strong offer
David Gammie, director of IT for Dobbies Garden Centres, said: “We’re in a really exciting place at the moment, with a strong customer offer that we want to build on.
“A robust and reliable IT platform will help us to continue to deliver a great customer experience, and drive forward our growth plans. Easynet has taken time to get to know our organisation, and demonstrated a thorough understanding of our industry.”
Adrian Thirkill, UK managing director for Easynet Global Services, added: “It’s fantastic to see a stalwart of Great Britain’s retail industry truly embrace IT. Dobbies has been operating for the best part of a century and a half and its new robust IT infrastructure really is a springboard for growth.”