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Meijer expands Shop & Scan

By Retail Technology | Friday March 15 2019

US grocer Meijer has continued to roll out its Shop & Scan mobile shopping checkout program

It now has the technology installed at 23 stores in Chicago and Northwest Indiana following success in test markets. 

The innovative technology is available through the Meijer mobile app and provides an additional way for Meijer customers to personalise their experience.                                                                                                      
Shop & Scan enables users to scan bar codes on items via a mobile app and place in their digital cart. A running total of items purchased is available as customers shop throughout the store, scanning and bagging their groceries. 

Checkout experience 

Once a customer has completed their shopping, they simply scan their phone at a self-checkout lane and pay, making the checkout experience quick and easy. 

Gerald Melville, Meijer RVP, said: “Customers are really responding to the simplicity of scanning and bagging as they go. This allows them to save time and avoid lines, speeding up their checkout experience.” 

Melville added that the Meijer Mobile app has been downloaded more than 1.1 million times since the initial Shop & Scan pilot launch at 54 stores in Michigan last year. 

During that time, more than 80% of Meijer customers have repeatedly used the Shop & Scan app as part of their shopping experience and continued to provide feedback.  

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