Morphe gets added IT support
Global beauty retailer Morphe has implemented new first-line Help Desk IT support
The company is using Retail Assist Help Desk as a single point of contact for all IT-related issues – reducing till downtime and enhancing customer experience.
Tahir Kara, senior IT project manager at Morphe, said: "We chose Retail Assist based on the great feedback from their existing customers and the family type ethos that they embrace resonates completely with Morphe. After meeting the team and hearing of their long-standing relationships with customers, we were very happy to find a partner who will support us through our expansion plans and work closely with us to improve the in-store experience we provide to our customers."
Retail Assist’s store systems team have been co-ordinating the IT set-up of Morphe’s new UK stores, including Liverpool and Nottingham.