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TPG standardises property management systems

By Retail Technology | Monday January 6 2020

Hotels operator TPG Hotels & Resorts has standardised its property management systems to provide a single source of data

Using Infor Hospitality Management Solutions (HMS), the organisation will now have consistency across its property technology platform, making it easier to manage daily processes.

TPG will be able to eliminate previously siloed systems and better manage operations throughout reservations, the front desk, housekeeping, concierge, and accounting, unifying roles into a single application.

Different platforms

Infor HMS will facilitate faster day-to-day processes, so teams can spend less time navigating technology and more time concentrating on guests.

Michael Brown, VP of business intelligence, TPG Hotels & Resorts, said: “Previously, all of our independent properties were on different platforms, many of which did not talk to any other systems, and weren’t able to provide the data we needed. The ability to have consistent and easily accessible data across the portfolio is a huge advantage.”

Infor HMS can be integrated with additional Infor solutions and hundreds of third-party products to provide a snapshot of guests and business performance.

This allows for a faster and more seamless flow of data so decision-makers can make more rapid and more accurate business decisions.