Reiss transforms omnichannel logistics

UK fashion and accessories retailer Reiss is implementing a new optimised order management system (OMS) to enhance its omnichannel logistics

Reiss is partnering with OneStock to enable it to fulfil both digital and in-store orders from any stock location. 

The project will be launched over multiple phases, starting with the UK market in the second quarter of 2020.

In this initial phase, Reiss will use the technology to obtain a holistic view of its inventory, then deploy a range of unified commerce services including ship from store, return in-store and click and collect.

“We needed a strong solution to manage an increasing number of orders.” said Ian James, CIO at Reiss. “We have chosen OneStock for its ability to enhance our complex IT environment. Its modular functional coverage allows us to introduce change quickly and flexibly.”

Stock availability

Later phases of the global omnichannel project will enable the retailer to use order management technology to fulfil partner web orders directly via its US distribution facility.

This will allow Reiss to offer a wider product range with greater stock availability while removing existing stock allocation constraints.