COMPANY SPOTLIGHT: SCURRI

Ireland-based Scurri offers software that connects and optimises the ecommerce ordering, shipping, and delivery process

Fuelled by the growth in online shopping in the UK and Ireland, the company has opened offices in London, and the Scurri technology now manages millions of parcel deliveries for ecommerce merchants including eBay, Vision Direct, Gousto and Ocado to name a few and are integrated with an incredible network of UK & International carriers. It has over 93% of the UK Market’s carriers by volume; delivery partners include UPS, Royal Mail, DHL, TNT, DPD, Yodel and many more.

Scurri adds value at multiple stages along the ecommerce journey: from selecting the most effective delivery option for each package, creating accurate labels, tracking the packages, and running analytics and reporting to deliver insight to support process improvement. 

It has been featured in the Rapid Response Report as a solution that can help retailers respond quickly to the digital transformation as the focus shifts to online trading. The report is designed to help retailers adapt quickly to the unprecedented disruption caused by the Covid-19 pandemic. 

Pivotal role

Scurri is also among the top 50 retail tech start-ups operating globally as featured in the Discovery 50 report which analyses the influential role start-ups including play in helping retailers better position themselves in the post-Covid world. 

Rory O’Connor, CEO & Founder, Scurri, “We are delighted to have been selected and ranked alongside such great companies which are all delivering immense value to the retail sector. Retail tech is playing and will continue to play a pivotal role in helping companies survive the current and future challenges which lie ahead. Covid-19 has and will continue to reshape commerce in a profound way. Technologies like those produced by the Discovery 50 are helping retailers to continue to deliver value and a better customer experience despite the many obstacles we all face.”

Many retailers are facing challenges in logistics now that their businesses have shifted fully to online and meeting customer demand is more essential than ever. For retailers that are seeking to streamline their delivery operations, Scurri can offer a lifeline by ensuring ecommerce merchants always have a contingency plan in place, as well as creating operational efficiencies and automated processes that reduce time and costs significantly. The growth power that comes from automation is exponential.

Scurri is a powerful API & Dashboard built to be simple, effective and adaptable to evolving situations, like the Covid crisis. It’s a great way for retailers to gain rapid access to multiple carriers and quickly and seamlessly integrates new ones. 

Consumer expectation

With the impact of the coronavirus crisis retailers are seeking to achieve sales and maintain relevance among consumers, the customer journey and the delivery experience is a key differentiator and an important way to drive repeat business from customers. This state-of-the-art solution delivers a major return on investment when it comes to customer retention.

Tracking parcels was already a growing consumer expectation and a method to boost customer trust but now it’s an absolute necessity as shoppers eagerly await their orders at home. Scurri offers advanced tracking by unifying the Tracking data from all available carriers into one easy to read format all in the one place and even provides the option for retailers to supply tracking via their own website. 

Although Scurri builds solutions to suit each client’s internal systems and technologies, it can be deployed very quickly, in as little as one week and up to four weeks, depending on the complexity. A customer that came to Scurri during the pandemic was onboarded and went live in just three days. Scurri is also integrated directly with many of the industries most popular ecommerce platforms, such as Shopify, Magento, Brightpearl and many more. 

More than a carrier management system, Scurri is at the forefront of making sure your customers' delivery experience is the best it possibly can be.