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Cazoo drives customer insights

By Retail Technology | Tuesday November 3 2020

Online car retailer Cazoo has selected new insights software to drive improved performance

Cazoo has chosen Qualtrics CoreXM to make its insights team more agility by bringing research in-house and providing faster and more reliable and cost-effective insights.

Tim Farmer, head of CoreXM Solutions Strategy EMEA, said: “We're hearing from insights teams around the world that they've never been more valued by internal stakeholders – but also how much pressure they're under to deliver insights that drive the right actions.”

 

 

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