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Lush cleans up with new comms

By Retail Technology | Friday February 12 2021 | UPDATED 12.02.21

Beauty and cleansing products retailer Lush Cosmetics has selected a new business communications provider

Lush has chosen RingCentral to meet the communications demands of its growing business after working with longstanding IT services and solutions partner CDW to identify the right cloud communications solution.

With multimodal capabilities including team messaging, video meetings, and a cloud phone system, RingCentral Office enables Lush employees—who are increasingly working remotely—to communicate with customers and peers across multiple channels, from any location, and on any device.

Brad Candy, technical operations manager at Lush, said: “There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a matter of minutes with RingCentral.”

 

 

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