Vue Cinemas get IT support in Poland
Cinema chain Vue Cinemas has added IT Help Desk support at its Multikino and Cinema 3D cinemas in Poland
With a rapidly expanding cinema estate and IT infrastructure, Retail Assist have supported Vue International since 2009, helping drive incidents down in their 90 UK locations and, from 14th June, in Poland too.
Retail Assist's IT Help Desk will support Multikino's 44 cinemas in Poland and one in Lithuania, 8am-12am, seven days a week.
Mariusz Ciuchta, Director of IT, Multikino "We needed a support partner who could support our in-country language requirements yet also have a great awareness of our operating model, systems, and the service that is required."
Retail Assist's Project Management team has been working hard side by side with Multikino throughout COVID, as the project had to start and pause multiple times throughout lockdown closure restrictions on cinema estates.