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Arena blooms with new software

By Retail Technology | Friday September 10 2021 | UPDATED 10.09.21

Ethical florist Arena Flowers has added a new suite of software to scale the business during seasonal peaks

At busy times, such as Valentine’s Day and Mother’s Day, Arena Flowers can receive many thousands of orders per hour through its systems. Each order requires flower stems to be picked, with personalised cards and other gift items added before shipment.

Arena was looking for a solution that could cope with this level of complexity and shifting seasonal demands, while maintaining customer service levels and delivering cost and efficiency savings.

Infor CloudSuite Distribution was the chosen solution implemented by Infor partner, Harpyja.

Platform

The solution’s cloud-based platform replaces an in-house developed system and will help result in a lower total cost of ownership (TCO) for Arena Flowers alongside the benefit of always having an up-to-date solution.

“We chose Infor CloudSuite Distribution for its ability to rapidly scale in line with our seasonal peaks in demand, giving us the peace of mind that our systems aren’t stifling our potential,” said Richard France, software engineer at Arena Flowers.

 

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