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Currys details zero contact services

By Retail Technology | Tuesday December 21 2021 | UPDATED 21.12.21

Electricals retailer Currys has detailed its zero contact services to help shoppers purchase tech quickly and safely during the new pandemic wave

Services like its on-demand ShopLive video calling offering enables people to speak to live human experts via any phone, tablet or laptop, so they can get expert advice without leaving their living room.

All 294 Currys stores in the UK also offer Order & Collect services with each able to fulfil same and next day orders to ensure people get the tech they want in time.

Currently, 95% of these stores also offer car park collection if a customer needs it, and all shoppers can also opt to use a ‘check-in’ system when placing their order to have a colleague meet them outside the building, meaning customers needn’t step foot in-store if they don’t feel comfortable doing so.

Uber

Finally, the retailer has recently introduced new zero-contact partnerships, such as the Uber delivery trial, which allows tech-lovers in London to receive small-tech items straight to their door in as little as 30 mins.

Mark Allsop, COO at Currys, said: “We want to reassure the public that we have a robust plan in place, that will help ensure customers up and down the country feel safe and secure when shopping for amazing technology.”

 

 

 

 

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