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Liberty turns to robotics

By Retail Technology | Friday May 20 2022 | UPDATED 20.05.22

Iconic department store Liberty London is using robots to speed up online product launches

Liberty is rolling out robotic process automation from Future Workforce which will allow the ecommerce teams to launch products on the website faster than ever.

Software robots have been deployed to gather images from brands, search for product codes in a database and rename the image ready for publishing on the Liberty site.

The solution took three weeks to implement and is currently processing 1000s of images within the beauty category. It will soon be extended to include other categories including fashion and home, saving almost 500 hours for the Liberty team.

Martin Draper, CIO, Liberty London, said: “Implementing software robots with our Trade team has been a great way to improve the speed and efficiency of some legacy, manual processes.”

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