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Waitrose extends supply chain partnership

By Retail Technology | Monday March 27 2023 | UPDATED 26.03.23

Supermarket giant Waitrose has signed an extension with its supply chain partner of 25 years

Under a new five-year contract, Wincanton will continue to manage the storage and distribution of wines and spirits for Waitrose & Partners from its bonded warehouse facility in Greenford, London. Wincanton has successfully managed this operation for Waitrose & Partners since 1998.

The operation will see Wincanton serve Waitrose’s network of 329 shops, including 59 convenience shops, in addition to 27 Welcome Break motorway service locations and its dedicated online wine ordering site, Waitrose Cellar. Wincanton will coordinate the delivery of some 13 million cases of wines and spirits for the retailer each year.

Waitrose will also benefit from Wincanton’s latest investment in a new warehouse management system which will improve efficiency and accuracy.

Doug Kay, head of distribution operations grocery & transport at Waitrose & Partners, said: "Our shared values of trust and outstanding service are integral to the success of our relationship with Wincanton and why they continue to play such an important role in ensuring our customers can enjoy our award-winning wines no matter when and how they choose to shop with us."

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