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Walmart tests voice shopping

By Retail Technology | Wednesday October 11 2023

Retail behemoth Walmart has announced it is testing a voice experience in the Walmart mobile app that allows customers to shop hands-free on Walmart.com

Building on the success of Text to Shop, which launched last year, the voice shopping option was announced in a technology and innovation update the the company.

Some potential feature capabilities being testing include enabling customers to shop using voice commands, engaging in back-and-forth conversations with the assistant, booking pickup and delivery time slots.

 

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