Ikea upgrades employee experience

Iconic home furnishing company Inter Ikea Group has been with HR solutions provider Workday for over five years to transform its employee experience with Workday Human Capital Management (HCM)

Inter IKEA Group is the franchiser of 460 Ikea stores in 62 global markets.

Improving the customer experience is at the heart of the company. Inter IKEA relies on hiring and retaining the right people with the right skills, which is a very difficult task in the current climate.

The company is keen on offering clear career paths and personal growth opportunities to provide employee learning experiences for in-demand skills, thereby fostering a lifelong learning mindset. Through this perspective, Inter IKEA can train employees to have the capacities and competences that will be needed in the future, giving employees the confidence that the company wants to invest in them.

“Employee experience is key to our success. Many employees want meaningful work that supports their overall well-being. By bringing together effective HR approaches and technology, we are able to move flexibly, respond quickly to employees' needs and aspirations and prepare for the future,” said Amela Delic, digital transformation manager, Inter IKEA. “The real-time insights that Workday HCM provides us will enable us to optimise our employee experience and continue to build a future-proof company.”