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Edeka Jaeger automates age recognition

By Retail Technology | Thursday May 2 2024 | UPDATED 01.05.24

German supermarket Edeka Jaeger is now offering customers at its 24/7 store at Stuttgart Airport the opportunity to authorise the purchase of age-restricted goods using automatic age recognition

The AI-based solution Vynamic® Smart Vision I Age Verification from Diebold Nixdorf considerably speeds up transactions at the self-service checkouts and gives employees more time for customer service and other responsibilities.

On average, age verification checks are needed in approximately 22% of all transactions in retail stores. This has a significantly negative impact on throughput times and consumer flow in the self-service area, leading to longer waiting times. Vynamic Smart Vision | Age Verification enables customers to prove their age in less than 10 seconds without any staff interventions.

As soon as an age-restricted item is scanned at the self-service checkout, the system asks the customer whether automatic age recognition is desired. Once consent has been given, the customer's face characteristics are analysed using a camera installed on the system and sophisticated AI algorithms to verify their age in real time. If the age of the shopper is above a predefined threshold, the transaction can continue. The employees only need to check those customers who fall below this age limit or who have opted out of automatic age recognition.

Florian Jaeger, owner of the 24/7 store at Stuttgart Airport, said: "The creation of quick, simple purchasing processes for customers and my employees is key. This is what makes our store at Stuttgart Airport so attractive for busy travelers. To achieve this, I am always open to explore new innovations. Thanks to AI support, we have already been able to drastically reduce employee interventions for age checks."

 

 

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