Attitude good after automation
Natural personal care and household products brand Attitude has automated the processing of B2C and EDI sales orders using BPA Platform
Atttitude receives a vast amount of sales orders from numerous channels, whether this is its own B2C website built on Shopify or via Amazon, one of its largest B2B sales channels. Manually inputting orders into SYSPRO from all of these sales channels obviously put the business under a lot of strain and it was therefore looking to automate this process.
“As a result, we decided to look at automating a number of business processes within our EDI system to be able to make the connection between our customers and SYSPRO. We also wanted to automate the download of transactions from Shopify into SYSPRO on a daily basis,” said Attitude director of operations Nicolas Wendling.
Having discussed its requirements with its IT partner, Attitude decided to deploy BPA Platform to provide the integration and automation between SYSPRO, its EDI system and Amazon.
BPA Platform now automates all of the EDI messages from Amazon including the creation of new sales orders, shipments, advanced shipping notifications, and invoices.