Papa Johns enhances payments

Pizza chain Papa Johns has improved and expanded its payment options

Papa Johns has teamed up with Checkout.com to create an improved digital payments experience across its UK locations.

Papa Johns UK has seen a 6% increase in acceptance rates for card transactions as a result of utilising Checkout.com including network tokens.

This approach turns card credentials into encrypted tokens that are used for payment processing, making each individual transaction more secure. It also allows for creating a smooth customer experience by automatically updating card details assigned to each token, which significantly reduces false declines even when cards are replaced or expired.

Additionally, the implementation of Intelligent Acceptance, which optimises payments performance using highly advanced machine learning, has led to a further 0.6% uplift in acceptance rates across all transactions.

Improved acceptance rates

The partnership also extends alternative payment methods Google Pay and Apple Pay to customers while Fraud Detection Pro has also been integrated.

"Partnering with Checkout.com has been excellent for us. The improvements we've seen in our payment acceptance rates, alongside the ability to offer our customers more flexible payment options, have had a significant impact on our overall customer experience", said Eamon Lindsell, senior product manager – digital technology at Papa Johns UK.