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WHSmith moves to digital vouchers

By Retail Technology | Tuesday April 1 2025 | UPDATED 31.03.25

WH Smith has implemented a new secure digital voucher service across all of its UK stores including both assisted and self-checkout point-of-sale systems

In doing so, WHSmith has become the first UK retailer to implement PayPoint’s i-movo service across both platforms and will increase i-movo coverage to 61,500 points-of-sale.

Vouchers are delivered in seconds via SMS or email and provide the vital link between screen and store as each is unique and fully traceable from issue to redemption.

Lyndon Hearn, CIO at WHSmith said: “WHSmith is committed to delivering fast and convenient store experiences for our customers, while also continually reducing our impact on the environment. We are pleased to be partnering with PayPoint and integrating our systems to i-movo which supports both of these goals.”

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