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Shell Service Stations add smart lockers

By Retail Technology | Tuesday August 5 2025 | UPDATED 07.08.25

Shell Service Stations are rolling out smart lockers across the UK for its 540 forecourt locations

As part of a new collaboration, Parcel Pending by Quadient smart lockers will offer a flexible, secure platform for 24/7 delivery, returns, and exchanges.

They also serve as versatile service points, accommodating temporary storage and services such as prescription pickup, click-and-collect retail orders, spare part distribution, and key collection.

Enhanced convenience offer

“We’re pleased to be working with Quadient to bring their smart locker services to our service stations,” said Sarah Reid, business development manager for convenience retail services at Shell UK.

“This collaboration enhances the convenience we offer our customers by integrating a trusted, open-access parcel service that elevates the retail experience we offer. It’s another step in expanding our services to meet evolving customer needs while supporting more sustainable, flexible delivery options for communities nationwide.”

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