Walmart goes AI for Christmas

Walmart is introducing new AI-powered tools to make it easier for customers to find deals, locate products, and shop efficiently, both in-store and online over the holiday season

Walmart is introducing new AI-powered tools to make it easier for customers to find deals, locate products, and shop efficiently, both in-store and online over the holiday season

The new features, such as store-specific savings, interactive 3D showrooms, and AI-powered party planning, are designed to personalise the shopping journey and immerse customers in a seamless, festive experience.

“The most wonderful time of the year should be joyful, and with the power of AI and technology, we're making that possible,” said Tracy Poulliot, SVP, shopping experiences, Walmart US. “Whether customers are holiday shopping in our stores or from the comfort of home, we’re giving them the tools to check off their lists quicker and easier than ever before. And they’re loving it — when they use the app while they shop in stores, they spend 25% more on average than on trips when they don’t use the app.”