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E-retailers fail to maximise Google Analytics

Published 23.10.12 by Retail Technology
New research finds 80% of e-commerce businesses using web analytics package incorrectly, which is leading to inflated traffic analysis reporting and a host of other errors

John Lewis selects fulfilment provider

Published 23.10.12 by Retail Technology
Consolidated home delivery requirements lead department store retailer to sign three-year outsourcing deal

Tesco joins queuing technology retail roster

Published 23.10.12 by Retail Technology
UK supermarket giant improves customer flow and transaction throughput with new instore customer management system

Gift brand runs warehouse in the cloud

Published 23.10.12 by Retail Technology
Luxury gift and toiletry company integrates cloud-based enterprise resource planning (ERP) system with industry-first warehouse implementation

Navigation and information key online

Published 23.10.12 by Retail Technology
New survey finds easy navigation, rich product information and a great user experience beat price for happy online shoppers
#Shutl

Shutl secures Otto funding

Published 23.10.12 by Retail Technology
Additional funding will fuel emerging fulfilment service provider’s global expansion plans starting in the US

E-retail sales gather momentum

Published 23.10.12 by Retail Technology
Online shopping trade index revises annual forecast up, as consumer confidence returns to retail after summer of sport

Kiddicare rolls out e-paper labels

Published 18.10.12 by Retail Technology
Largest electronic shelf-edge (ESL) deal strengthens baby specialist’s multichannel strategy as it expands stores and via mobile
#Quail Digital

Shoppers value click & collect convenience

Published 17.10.12 by Retail Technology
Research finds more speed and convenience are required to satisfy multichannel out-of-town consumers

Whispering windows showcase latest Gap campaign

Published 16.10.12 by Retail Technology
Audio technology adds additional interactive dimension to fashion retailer’s latest store promotion

Brands lack social conversion

Published 15.10.12 by Retail Technology
Research finds a lack of concentration on making sites more social is missing a chance to increase purchases

Comet launches digital gift cards

Published 15.10.12 by Retail Technology
Mobile, social and personalised e-gift card programme hits the UK market just in time for Christmas shopping

New EPoS aids department store expansion

Published 12.10.12 by Retail Technology
Fourth opening for Browns of York enabled by improved systems integration, management reporting and customer service focus
#Thomas Pink

Thomas Pink turns to Simply Tap

Published 12.10.12 by Retail Technology
Mobile Money Network to aid launch of exclusive British & Irish Lions tour range by 2013 official outfitter

Mail order specialist gets cloud contact centre

Published 11.10.12 by Retail Technology
BVG-Airflo saves money and delivers efficient service to 850,000 customers using cloud-based contact centre IT

SAP survey reveals licensing concerns

Published 11.10.12 by Retail Technology
Enterprise resource planning (ERP) customers want greater clarity and flexibility over software licensing

Harvester launches Passbook voucher campaign

Published 10.10.12 by Retail Technology
New mobile development targeting iOS6 users introduces vouchers that provide secure redemption instore

Reviews grow Mower Magic’s sales

Published 10.10.12 by Retail Technology
Independent customer feedback integration with e-commerce platform boosts advocacy and lifts sales

Topgrade Sportswear overhauls retail IT

Published 09.10.12 by Retail Technology
Installation of new management software streamlines warehouse operations, speeding delivery and enhancing customer service

Managed print saves World Duty Free £100,000

Published 08.10.12 by Retail Technology
Airport shopping retailer achieves savings within first year of outsourcing print requirements