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Online confidence survey reveals positive outlook

Published 30.04.11 by Retail Technology
IMRG survey finds online retailers in confident mood despite fears over European Consumer Rights Directive amendments

Survey: Retailers suffering ‘promotion fatigue’

Published 30.04.11 by Retail Technology
Third year of global Retail CIO research reveals customer insight leapfrogs promotion management in key priorities

Office Depot unites European customer experience

Published 30.04.11 by Retail Technology
Cloud-based software supports office supplies company's goal to improve customer experience throughout Europe

Social reviews and ratings on Breville’s menu

Published 30.04.11 by Retail Technology
‘Measurement of impact’ a key element of the project to automate online links to distributors

UK retailers failing to respond to customers via social networks

Published 30.04.11 by Retail Technology
Thomas Cook, easyJet and Debenhams top responsiveness table in benchmark report, but the average score is a pitiful 10%
#Republic

Republic signs Facebook deal with one iota

Published 30.04.11 by Retail Technology
Fashion retailer joined the likes of Debenhams and Argos to launch a new Facebook Deals service

What have retailers got to lose?

Published 13.04.11 by Retail Technology
David Selinger, an expert in the field of e-commerce data analytics and personalisation explains why retailers without a personalisation strategy are leaving money on the proverbial table

Social recommendations on Breville’s menu

Published 12.04.11 by Retail Technology
‘Measurement of impact’ a key element of the project to automate online links to distributors

UK retailers failing to respond to customers via social networks

Published 12.04.11 by Retail Technology
Thomas Cook, easyJet and Debenhams top responsiveness table in benchmark report, but the average score is a pitiful 10%

Notcutts buys new labelling solution

Published 12.04.11 by Retail Technology
Garden centre group picks Episys to provide ‘pay per use’ signage system
#Boden

Boden optimises online with multivariable testing

Published 07.04.11 by Retail Technology
Retailer boosts UK and US revenues with web optimisation platform to refine customer experience online

Performance marketing: What to consider when retargeting

Published 06.04.11 by Retail Technology
Affiliate marketing strategist, Matt Swan gives retailers the lowdown on how retargeting works in the performance marketing channel

London hotel updates PoS systems

Published 06.04.11 by Retail Technology
The Strand Palace Hotel in London selects point-of-sale solution to enhance efficiency and guest service

‘The Way We Pay 2010’ report is launched

Published 06.04.11 by Retail Technology
New Payments Council report reveals massive change in the ways we pay over the last decade
#Gucci

Ex-Gucci hacker charged

Published 06.04.11 by Retail Technology
Former employee of luxury retailer charged in 50-count computer crime indictment

Empty shelves cost FMCG sector €4bn a year

Published 05.04.11 by Retail Technology
Cost of failure to restock supermarket shelves highlighted by new “Improving On-Shelf Availability” report   Shopper-centric marketing research, analytics technology and consulting firm, SymphonyIRI Group, has published its latest report for fast moving consumer goods (FMCG) retailers and manufacturers, entitled “Improving On-Shelf Availability”.  

Retailers miss out on IP surveillance benefits

Published 05.04.11 by Retail Technology
Further findings from Centre for Retail Research survey suggests overcoming IT challenges could be worthwhile

Coffee Nation revamps website

Published 05.04.11 by Retail Technology
New site adds tools for consumers and business customers

Survey: Retailers neglect multichannel

Published 05.04.11 by Retail Technology
Retailers admit they must do more to support multichannel offer, despite embracing mobile opportunities
#Anglia Co-operative

New Anglia Co-op store gets new tills

Published 05.04.11 by Retail Technology
Co-operative Society installs the latest TOSHIBA modular EPoS into its newest store enhancing the customer experience