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Articles tagged #AGENTS

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AI is altering the industry path to purchase

Published 04.12.25 by Toby Pickard, IGD Retail Futures Senior Partner

In the first of an exclusive, quarterly column, Toby Pickard, IGD Retail Futures Senior Partner, examines how retailers are increasingly adopting artificial intelligence to optimise operations, enhance customer experiences across both digital and physical channels, and improve overall profitability

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