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Articles tagged #COMMUNICATION

Found 75 matching articles. Showing page 1 of 7.

#NFC

Will NFC become the m-commerce standard?

Published 17.04.13 by Retail Technology
With NFC-enabled phones set to exceed 500 million by 2014, the Retail Technology homepage poll asked signage expert Mark Bartlett if he is betting the comms technology will become standard
#Argos

Argos implements task management instore

Published 12.12.09 by Retail Technology
Leading High Street and multichannel retailer, Argos has implemented Reflexis Task Manager across 700 stores in 15 weeks to improve efficiency of communication and visibility of task execution.  
#Bristan

STUDY: Bristan updates customer contact

Published 09.04.13 by Retail Technology
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy
#Contact

Contact centres hold service key

Published 10.04.13 by Retail Technology
As customer service becomes a key differentiator, retail brands are demanding their call centres work even harder, according to contact centre technology expert, Joe Doyle in the next in a series of expert comment
#BlackBerry

BlackBerry supersizes signage instore

Published 15.04.13 by Retail Technology
New 10-foot high videowall replicates BlackBerry Z10 smartphone and delivers footfall for mobile handset maker on the UK High Street
#Wi-Fi

UK stores fail to offer free Wi-Fi

Published 19.04.13 by Retail Technology
A new survey has found, despite a number of retail and hospitality companies taking the lead, the majority of major UK retailers do not offer free instore Wi-Fi
#Delivery

SURVEY: 21% of retailers’ deliveries fail

Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say ‘lack of notification about delays’ are a problem
#Communications

Consumers expect cross-channel comms

Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications
#Unilever

Unilever gets rapid social roll out

Published 21.05.13 by Retail Technology
Works with systems integrator to build digital social platform for global consumer marketing communications in three months
#DooH

Signage show covers social media to location

Published 23.05.13 by Retail Technology
Upcoming European Sign Expo event gears up to look at signage and the developing role it has to play in visual communications from every angle
#Anthony Nicholas Group

Dublin-based jeweller links up retail operations

Published 23.05.13 by Retail Technology
International jewellery retailer selects new networking technology and services to support rapid expansion and ambitious growth plans
#Survey

New survey finds 70% of Brits abandon online carts

Published 10.07.13 by Retail Technology
The latest in our series of ‘Ask the Expert’ articles explores why new research has found online basket abandonment remains high