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Articles tagged #CONTACT CENTRE

Found 3 matching articles.

STUDY: Helly Hansen updates communications

Published 17.12.13 by Retail Technology

Looking to find a new way of communicating led the clothing brand to adopt an interactive contact centre for Lync to drive its wholesale customer service journey

#Westbridge Furniture Designs

Westbridge Furniture Designs does cloud

Published 08.09.14 by Retail Technology

Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat

#Virgin Atlantic

Virgin Atlantic adopts PCI contact centre software

Published 20.03.13 by Retail Technology

International airline strengthens payment security with patented voice system for card security data compliance in its global contact centres

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