Articles tagged #FEEDBACK
Found 10 matching articles.
#JD Wetherspoon
JD Wetherspoon sets the bar for customer experience
Published 07.03.13 by Retail Technology
UK-wide pub chain to implement customer feedback programme across UK outlets linked to online promotion#Richer Sounds
Richer Sounds enriches online customer experience
Published 26.04.13 by Retail Technology
Multichannel retailer updates customer experience offered online using web analytics information to refine proposition and boost satisfaction and sales#Eye tracking
Should retailers make use of eye-tracking technology?
Published 01.05.13 by Retail Technology
In the next of our series of ‘Ask the Expert’ columns, eye-tracking technology expert, Simon Griffin, argues those not looking at its potential benefits might be missing a trick#Hobbycraft
Hobbycraft gathers customer feedback
Published 21.02.14 by Retail Technology
Europe's largest arts and crafts retailer partners to deliver a nationwide customer feedback programme in support of a training and recruitment drive#TM Lewin
TM Lewin captures multichannel reviews
Published 23.04.14 by Retail Technology
British Jermyn Street shirtmaker is using a single platform for customer reviews to boost SEO performance and provide improved customer service#Fat Face
Fat Face introduces multichannel customer feedback programme
Published 19.06.14 by Retail Technology
The retailer's new customer feedback programme will capture the ‘voice of the customer’ across all Fat Face channels#social media
Why retailers shouldn't fear powerful customers
Published 22.07.14 by Retail Technology
Tom Whitney discusses what retailers can do to embrace the age of the ‘powerful customer’#Halfords
Halfords to gain customer insight
Published 19.12.11 by Retail Technology
Empathica feedback programme will provide insight into execution of new retail strategy#One Stop
One Stop rolls out customer satisfaction programme
Published 01.10.13 by Retail Technology
My Local One Stop gets estate-wide roll out after regional pilots, to generate online or telephone customer feedback, incentivised with cash rewards
#XXL
Good feedback for XXL
Published 28.10.20 by Retail Technology
Nordic sporting good retailer XXL has rolled out new customer feedback technology