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Articles tagged #LEADERSHIP

Found 2 matching articles.

Survey: Poor multichannel service costs custom

Published 30.01.14 by Retail Technology

Consumers express frustration when the service they receive does not take account of previous contact through another channel

#Leadership

Leading the way

Published 22.03.19 by Retail Technology

Creating a seamless omnichannel experience for consumers is essential, but whats the secret to a successful strategy? It all comes down to leadership says Claire Stewart from Berwick Partners

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