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Articles tagged #SELF-SERVICE

Found 19 matching articles. Showing page 1 of 2.

#Communications

Consumers expect cross-channel comms

Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications
#Digital

Going digital: A new retail reality

Published 11.07.13 by Retail Technology
Retail communications expert Jon Stine examines why retailers cannot afford to ignore the impact of a consumer-driven digital revolution
#Fegans Foodservice

Fegans Foodservice invests in web ordering

Published 30.08.13 by Retail Technology
Irish wholesaler offers customers greater flexibility be extending its supply chain software to include web-based ordering
#West End

West End retailers shy of store tech

Published 24.10.13 by Retail Technology
Study of Oxford Street and Regent Street retailers finds lukewarm use of technologies that can improve customer service and save potentially lost sales
#United Biscuits

STUDY: United Biscuits saves with IT support

Published 29.10.13 by Retail Technology
Food manufacturer achieves annual cost savings of £25,000 with flexible new service desk to support and manage its fast moving IT-enabled business environment
#Scotmid

Scotmid introduces self-checkout instore

Published 30.10.13 by Retail Technology
Community convenience store retailer seeks to increase products availability and move staff onto shopfloor using new customer self-checkout systems
#High Street

REPORT: Consumers voice view on store tech

Published 01.11.13 by Retail Technology
New research outlines consumer wish list for future of the UK High Street, revealing opportunities for small and independent retailers, including technology expectations
#Thomas Sabo

Thomas Sabo streamlines payroll and HR

Published 13.11.13 by Retail Technology
Growing jeweller and retailer manages expansion now and into the future with integrated staff management software to automate processes and improve forecasting
#House of Fraser

House of Fraser queues up new tech

Published 18.11.13 by Retail Technology
New virtual queue management technology trial is enabling customers to escape the queue for House of Fraser's Buy & Collect counter
#Glossybox

Glossybox optimises global customer service

Published 12.02.14 by Retail Technology
The online beauty retailer partners over new customer contact centre systems in Europe, with plans to expand into China, Japan, Korea and the US
#EuroShop

EuroShop exhibits omnichannel IT

Published 19.02.14 by Retail Technology
IT companies at European trade fair are embracing the concept of omnichannel retailing, aligning their latest innovations with single views of customers and product, writes Miya Knights
#Hospitality

Henry’s Café Bar goes mobile

Published 07.02.14 by Retail Technology
Flagship Covent Garden venue offers at-seat ordering and payment via QikServe app as firm seeks to engage and build loyalty with consumers