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UK supermarket chain chooses automation engine to accelerate critical IT processes

Morrisons, the UK’s fourth largest supermarket chain, has implemented the UC4 Automation Engine, to allowing it to streamline its IT operations and accelerate the company’s implementation of Oracle Retail. 

Morrisons deployed Oracle Retail to support its trading operations and is using the UC4 Automation Engine to optimise Oracle Retail workload and increase efficiencies and information sharing between different departments and the back-end processing.

The IT automation platform offers pre-defined Oracle Retail templates designed to reduce the need for configuration, and add scalability and flexibility as the new IT infrastructure is rolled out across the business.

Adopting IT flexibility to compete

“As we are in a very competitive market we need a robust IT system we can rely on and can adapt to changing conditions. We selected the UC4 Automation Engine as it offers a solution that can easily be integrated with existing systems such as Oracle Retail and requires minimal maintenance,” said Tony Stephenson, Morrisons IT operations manager.

“We were aware of the relationship between Oracle Retail customers and UC4 and the benefits of working with a proven technology partner. We have now extended the automation to Oracle E-Business Suite for our back-end processing, which has helped us to integrate all the Oracle applications together.”

UC4 said it also offers automated event processing responses, which can proactively take action around any event and adapt to the status of all systems and interdependencies. The UC4 Automation Engine offers six types of automation for enterprises, with Morrisons using application process automation.

Craig Beddis, regional senior vice president at UC4 Software, said: “In the short term, we can offer a quick deployment of Oracle Retail. In the longer term we can help take away all the challenges of managing and monitoring workload, so that Morrisons can get more flexibility and agility from all of its IT systems.”

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