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Schuh signs up for rapid fulfilment

By Retail Technology | Thursday October 3 2013

UK multichannel footwear retailer launches super fast, convenient delivery option for online shoppers with internet start-up delivery platform

UK footwear retailer Schuh has today launched with Shutl, the rapid fulfilment from store delivery operator, to capitalise on its customers' appetite for speed and convenience.
 
Customers of www.schuh.co.uk can now get online orders delivered within a matter of minutes, or choose a convenient 1-hour window. The service is available in and around 51 towns and cities across the UK, 7 days a week, for a fixed price at launch of just £4.99.

Speed and convenience
 
“We see speed and convenience as increasingly key in the battle for customers in this market, and so we are delighted to be partnering with Shutl,” commented Sean McKee, head of e-commerce and customer services at schuh.

“Their industry-leading proposition complements our ability to fulfil orders from stores in real time and makes practical sense. Most importantly, it further extends our same and next day service offer.”

Pricing calendar visibility
 
Schuh has also become the first retailer to integrate the Shutl “price calendar,” which is a new user interface that merchants can drop into their checkout that allows shoppers to view the full range and price of Shutl delivery windows available over a number of days.  
 
Tom Allason, founder and chief executive of Shutl added that, to date, customer convenience has been considered the preserve of the major supermarkets, who own their own supply chains. “This [price calendar] development is a quantum leap forward by comparison, setting a whole new benchmark in online customer experience."

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