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Articles tagged #ONLINE

Found 355 matching articles. Showing page 1 of 30.

#Swarovski

Swarovski unveils ‘wish list’ for social channels

Published 05.06.13 by Retail Technology
Creative digital agency creates Facebook ‘present finder’ e-commerce tool for leading jewellery retail brand
#Millet Sports

STUDY: Millet Sports tests web experience

Published 21.10.13 by Retail Technology
Multivariate testing technology is helping an online sportswear retailer provide the optimal customer experience and stay ahead of the competition
#Primark

Should Primark launch an online channel?

Published 26.02.13 by Retail Technology
While the majority of Retail Technology readers say ‘yes,’ the retailer has ruled out a move online despite posting strong sales and operating profit off the back of a strong Christmas season. Find out what the experts think here...
#Halfords

Dot.com first From Halfords

Published 08.02.10 by Retail Technology
Online developer delivers new spin on ‘click to collect’ and ‘collect instore’ e-commerce functionality for retailer
#Pedigree Wholesale

Pedigree Wholesale grows web orders

Published 08.03.13 by Retail Technology
Pet products wholesaler improves customer satisfaction and service along with increased order management accuracy and efficiency
#Lakeland

Lakeland confirms security breach

Published 24.07.13 by Retail Technology
Kitchenware retailer advises customers to update their passwords, as hackers attack encrypted databases
#Customer service

Why modern customer service has to be omnichannel

Published 09.04.13 by Retail Technology
Mike Hughes, customer contact specialist, argues that retailers must adopt an omnichannel, 'big data' approach to meet modern customer service demands
#Customer

Poor service loses UK e-retail £20bn

Published 12.04.13 by Retail Technology
Rude, slow and sloppy online responses affect 65% of online shoppers according to survey carried out by online customer helpdesk provider for small-to-midsized businesses
#Waitrose

Waitrose invests in next-generation fulfilment

Published 19.03.10 by Retail Technology
Supermarket deploys innovative new e-fulfilment solution from X2 computing
#Ocado

Ocado deal updates payment security

Published 19.04.13 by Retail Technology
Online grocery retailer uses DataCash tokenisation technology to provide improved customer experience and power secure online payments
#Customer service

UK consumers expect ‘bricks and clicks’ integration

Published 19.04.13 by Retail Technology
New survey finds customers are seeking consistency, not complications, and reveals their pet peeves from interactions across the platforms and locations of retail brands
#Halfords

Halfords introduces “Free Delivery to Store”

Published 07.04.10 by Retail Technology
Delivery management software investment pays off for car accessories and bike retailer