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Boots UK completes contactless roll out

By Retail Technology | Thursday October 31 2013

Health and beauty retailer adds to High Street chains committing to offer customer rapid mobile micropayment technology at its points of sale

Boots UK, Visa Europe and WorldPay have confirmed today that customers will now be able to pay with their contactless cards at all Boots UK stores, following the successful completion of the roll out of contactless terminals.

UK consumers made over 8 million contactless purchases in August 2013 with an average spend value of £6.55, according to the latest figures from Visa Europe. This has been supported by a 23% increase year on year in the number of contactless cards and a 135% increase year on year in the number of contactless terminals.

Enhancing customer shopping experience 

Nigel Shortt, head of retail delivery for Boots UK, stated: “At Boots UK, we are continually looking for new ways to offer our customers great shopping experiences. Contactless payment saves time for both our customers and staff during peak trading periods by speeding up traditional card payment and reducing transaction and queue times. 

“The initial stages of our roll out demonstrated that consumers enjoy the benefits of contactless payments and we are delighted that this is now possible in all Boots UK stores.”

Boots UK was one of the first retailers to trial contactless payments. Ron Kalifa, deputy chairman at payment gateway and processing provider WorldPay, added: “With the national roll out now complete, [Boots UK] joins a growing list of major brands backing this technology. 

Successful roll out support with education 

"Boots UK has put the tools in place to ensure the investment reaps rewards by both educating its staff on the facility and ensuring consumers are encouraged to use it, through point of sale and wider customer promotion. This support is vital in ensuring the experience is seamless and works for both customers and staff.”

Mark Austin, Visa Europe director and head of contactless, added: “It is great to see leading UK retailers, such as Boots UK, offering contactless payments and we are excited about other retailers coming on board in the remainder of 2013, and beyond.”

Visa contactless cards use the same chip and PIN secure technology as PIN entry devices (PEDs) and have a maximum purchase amount of £20 per transaction. 

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