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Walgreens gets personal with new software

By Retail Technology | Wednesday January 9 2019

US drugstore chain Walgreens is looking to create a more enhanced and personal customer experience with new software

It is using Zebra Technologies’ enterprise-class handheld mobile computers and tablets to help enhance store operations and transform the shopping experience for customers.
 
Walgreens has selected Zebra’s ET50 tablet and TC51 mobile computer for use in all its stores across the U.S. 

Walgreens’ assisted selling and inventory management applications running on Zebra enterprise-class mobile computers boost productivity and improve the customer experience while connecting its associates and customers nationwide.
 
“Every customer has a unique need when shopping, so each experience needs to be personalised for it to be successful,” said Steve Turner, CIO, Walgreens. “Zebra’s mobile solutions make it easy and frictionless for our team members to complete store management tasks and assist shoppers, so that we can focus on delivering the best possible experience for customers every time.”

Accurately assist 
 
With Zebra’s Android™ based TC51 mobile computer and ET50 tablet, Walgreens’ team members have the information they need at their fingertips, allowing them to quickly and accurately assist shoppers and complete daily tasks. 

Zebra’s mobile computers and tablets make it easier for team members to check planograms, look up product information, or set up an order for home or direct-to-store with a few simple clicks – freeing up time to help more customers.

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