Retail Technology
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Retail Technology

Articles tagged #CX

Found 41 matching articles. Showing page 1 of 4.


Making that connection

Published 10.05.17 by Retail Technology
Connectivity is essential to the modern retail environment but how do you maximise it? Steve Martin, VP and MD of consulting and analytics Europe at Acxiom, addresses the vital area
#Customer experience

Experience is key

Published 06.09.17 by Retail Technology
Customer experience (CX) is essential to the success of any modern retail company but what role does technology play in this? VoiceSage’s John Duffy explains
#Ann Summers

Ann Summers reveals CX upgrade

Published 15.11.17 by Retail Technology
Lingerie and adult toy retailer Ann Summers is implementing new customer experience (CX) software

CASE STUDY: M&S connects touch points to grow revenue

Published 12.07.18 by Retail Technology
Marks & Spencer (M&S) has transformed service and grown revenue by integrating every customer touchpoint
#Five Guys

Five Guys cooks up better insights

Published 31.07.18 by Retail Technology
Premium burger chain Five Guys is enhancing its customer experience with new insight software
#Fortnum & Mason

CASE STUDY: Fortnum & Mason stays relevant with feedback

Published 12.09.18 by Retail Technology
Luxury retailer Fortnum & Mason has significantly improved their customer experience through guest feedback

Walgreens gets personal with new software

Published 09.01.19 by Retail Technology
US drugstore chain Walgreens is looking to create a more enhanced and personal customer experience with new software
#Pets at Home

Pets at Home turns to CX technology

Published 13.03.19 by Retail Technology
Pet and pet accessories retailer Pets at Home has deployed new CX technology to enhance customer satisfaction

Missguided tech to boost customer service

Published 01.05.19 by Retail Technology
Fashion retailer Missguided is looking to raise its customer service score by 20% with new customer experience software
#Hugo Boss

Hugo Boss tailors new customer experience

Published 08.05.19 by Retail Technology
Global fashion house Hugo Boss is implementing new technology to enhance its consumer experience
#Prada Group

Prada Group adopts new CX software

Published 16.05.19 by Retail Technology
Luxury brand and retailer Prada Group is implementing new advanced customer experience (CX) software throughout the globe
#Techniblock Suncare

Techniblock sales shine with new CX software

Published 30.05.19 by Retail Technology
Skincare retailer Techniblock Suncare has seen sales almost double after implementing new technology to improve customer experience