Articles tagged #CX
Found 43 matching articles. Showing page 1 of 4.
#Connectivity
Making that connection
Published 10.05.17 by Retail Technology
Connectivity is essential to the modern retail environment but how do you maximise it? Steve Martin, VP and MD of consulting and analytics Europe at Acxiom, addresses the vital area#Customer experience
Experience is key
Published 06.09.17 by Retail Technology
Customer experience (CX) is essential to the success of any modern retail company but what role does technology play in this? VoiceSage’s John Duffy explains#Ann Summers
Ann Summers reveals CX upgrade
Published 15.11.17 by Retail Technology
Lingerie and adult toy retailer Ann Summers is implementing new customer experience (CX) software#M&S
CASE STUDY: M&S connects touch points to grow revenue
Published 12.07.18 by Retail Technology
Marks & Spencer (M&S) has transformed service and grown revenue by integrating every customer touchpoint#Five Guys
Five Guys cooks up better insights
Published 31.07.18 by Retail Technology
Premium burger chain Five Guys is enhancing its customer experience with new insight software#Fortnum & Mason
CASE STUDY: Fortnum & Mason stays relevant with feedback
Published 12.09.18 by Retail Technology
Luxury retailer Fortnum & Mason has significantly improved their customer experience through guest feedback#Walgreens
Walgreens gets personal with new software
Published 09.01.19 by Retail Technology
US drugstore chain Walgreens is looking to create a more enhanced and personal customer experience with new software#Pets at Home
Pets at Home turns to CX technology
Published 13.03.19 by Retail Technology
Pet and pet accessories retailer Pets at Home has deployed new CX technology to enhance customer satisfaction #Missguided
Missguided tech to boost customer service
Published 01.05.19 by Retail Technology
Fashion retailer Missguided is looking to raise its customer service score by 20% with new customer experience software#Hugo Boss
Hugo Boss tailors new customer experience
Published 08.05.19 by Retail Technology
Global fashion house Hugo Boss is implementing new technology to enhance its consumer experience#Prada Group
Prada Group adopts new CX software
Published 16.05.19 by Retail Technology
Luxury brand and retailer Prada Group is implementing new advanced customer experience (CX) software throughout the globe
#Techniblock Suncare
Techniblock sales shine with new CX software
Published 30.05.19 by Retail Technology
Skincare retailer Techniblock Suncare has seen sales almost double after implementing new technology to improve customer experience