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Articles tagged #CX

Found 45 matching articles. Showing page 4 of 4.

#CX

Wren Kitchens’ new vision for CX

Published 20.12.22 by Retail Technology
Kitchen retailer Wren Kitchens has added new media experience solutions to deliver visual-first customer experiences at scale
#Data

Forever 21 enhances CX with data platform

Published 13.06.23 by Retail Technology
Fashion brand Forever 21 is deploying a new customer data platform to build long-term customer loyalty and drive revenue
#CX

Taking a human-centric approach to customer experience

Published 03.10.23 by Retail Technology
With focus driven away from the high street during the COVID-19 pandemic, and economic pressures forcing consumers to reconsider their spending-habits, retailers have found brand loyalty to be steadily decreasing over recent years, writes Nikki Flavell, retail client director for SAS UK & Ireland
#ExtraMile

ExtraMile upgrades customer service

Published 24.01.24 by Retail Technology
State-of-the-art Samsung displays will enhance customer service at ExtraMile US convenience stores through dynamic merchandising, social media content and the use of digital humans
#BT

Driving increased customer experience and engagement

Published 06.03.24 by BT
The retail industry is undergoing significant transformation, driven by changes in consumer behaviour, technology, the ongoing cost-of-living crisis and the need to deliver on sustainability
#CX

Sally Europe gets CX makeover

Published 15.08.24 by Retail Technology
Sally Europe, the UK and Continental Europe operating arm of Sally Beauty, has leveraged a new forecasting, replenishment and supply chain optimisation platform
#CX

Harvey Nichols boosts customer engagement

Published 02.01.25 by Retail Technology
Iconic luxury fashion retailer Harvey Nichols has unveiled a new platform to enhance customer engagement
#Content

Boosting sales by transforming customer digital experiences

Published 02.12.24 by Retail Technology
Conor Egan, Vice President, Product, Contentstack, explains how retailers can drive sales by transforming customer digital experiences through their choice of content management system
#CX

Halfords CX goes up a gear

Published 18.12.24 by Retail Technology
Motoring and cycling products retailer Halfords has recently extended its use of Aptos software to support its customer experience and store operations strategies