Articles tagged #CX
Found 41 matching articles. Showing page 2 of 4.
#Chatbots
Debunking chatbot myths
Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting
#Sally Beauty
Sally Beauty gets CX makeover
Published 15.07.19 by Retail Technology
Hair and beauty retailer Sally Beauty is implementing new customer experience (CX) software
#Urban Outfitters
Urban Outfitters enhances global CX
Published 21.08.19 by Retail Technology
Fashion retailer Urban Outfitters is adopting new technology to optimise its global customer experience (CX) programme #Halfords
Halfords on the road to superior customer service
Published 03.09.19 by Retail Technology
Car and bicycle parts and accessories retailer Halfords is looking to enhance its customer journey with a new tech partner #McArthurGlen
McArthurGlen using new CX programme
Published 06.03.20 by Retail Technology
Designer outlet owner and manager McArthurGlen has teamed with a new customer experience (CX) partner to form a new CX management programme
#La Martina
La Martina adds customer engagement platform
Published 24.06.20 by Retail Technology
Luxury clothing brand and retailer La Martina has selected a new cloud platform to improve communication with its customers across its digital channels#AO
AO targets customer engagement
Published 03.07.20 by Retail Technology
Online electricals retailer AO.com has teamed with a new software partner to help personalise its customer experience#Google
Retailers adopting digital tools to predict demand and flex fulfilment
Published 03.09.20 by Victoria Pavlova
How Google is helping traditional and digitally-native businesses alike survive in a new era of consumer expectations by Victoria Pavlova#Holland&Barrett
Holland & Barrett pilots digital CX project
Published 29.09.20 by Retail Technology
Health food retailer Holland & Barrett has announced a pilot project of new in-store digital solutions to improve customer experience (CX)#XXL
Good feedback for XXL
Published 28.10.20 by Retail Technology
Nordic sporting good retailer XXL has rolled out new customer feedback technology#RetaAwards
EHI announces 2021 reta awards
Published 10.03.21 by Retail Technology
For the 14th year, EHI has chosen the winners of the retail technology awards (reta) with judges including Retail Technology publisher Miya Knights#Flannels
Frasers boosts Flannels CX
Published 11.03.21 by Retail Technology
Frasers Group is enhancing the customer experience at its fashion brand Flannels with new software