Retail Technology
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Retail Technology

Articles tagged #CHATBOTS

Found 3 matching articles.


Chatbots – not just for customers

Published 18.04.18 by Retail Technology
Chatbots are growing in popularity throughout retail but are they just for customers? Parham Saebi, head of client services at Arvato UK & Ireland, believes they have just as vital a role in supporting retail staff too

Debunking chatbot myths

Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting

Target adds new chatbot

Published 26.06.24 by Retail Technology
US retailer Target has launched a new GenAI-powered chatbot - Store Companion