Retail Technology
| Log in | Subscribe



Subscribe | Log in
Retail Technology
Subscribe

Frasers boosts Flannels CX

By Retail Technology | Thursday March 11 2021

Frasers Group is enhancing the customer experience at its fashion brand Flannels with new software

Flannels customers will soon benefit from a range options from Red Ant including remote sales and in-store clienteling to virtual consultations arranged through Appointedd’s online booking system.

The aim is to bring the intimacy, exclusivity and convenience of personal shopping to the customer experience, wherever it may take place.

Frasers Group are on an ambitious elevation strategy and will be using Red Ant’s in-store and remote services to play a key role in future customer experiences across the business.

A spokesperson for Frasers Group said: ‘In modern retail we need to move fast to deliver what the business needs both from an in-store and remote perspective and our partnership with Red Ant enables that.’

 

 

Related items

Acne breaks out with replenishment

By Retail Technology | Retail Technology

Boohoo selects new PXM provider

By Retail Technology | Retail Technology

C&A Brazil selects new PLM software

By Retail Technology | Retail Technology

Zadig & Voltaire unifies with new software

By Retail Technology | Retail Technology

New AI platform for Quiz

By Retail Technology | Retail Technology

Jigsaw extends IT help desk support

By Retail Technology | Retail Technology

La Halle implements new omnichannel platform

By Retail Technology | Retail Technology

Zalando utilises machine learning

By Retail Technology | Retail Technology

URBN expands payments

By Retail Technology | Retail Technology

Encuentro Moda adds RFID platform

By Retail Technology | Retail Technology