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#couriers

June saw an increase in failed deliveries by UK couriers

Published 25.07.14 by Retail Technology
The number of attempted – or carded – deliveries by UK couriers in June was more than double that of the previous month, according to new research
#Etam Group

Etam Group deploys PLM software

Published 24.07.14 by Retail Technology
French ready to wear giant uses product lifecycle management (PLM) to reduce time to market
#B&Q

B&Q pilots ‘kinetic’ email campaign

Published 24.07.14 by Retail Technology
The home improvement giant hopes to boost customer engagement on emails through more immersive mobile user experiences
#e-commerce

Phones 4u goes competitive with market intelligence

Published 23.07.14 by Retail Technology
The mobile phone retailer is enhancing its competitive advantage with market analysis
#e-commerce

Survey: online browsing supports the high street

Published 23.07.14 by Retail Technology
Recent research has shown that customers shopping on the high street are often spurred on by the web
#Inditex Group

RFID-based inventory intelligence for Zara

Published 22.07.14 by Retail Technology
Radio frequency allows retail giant Inditex, home of Zara, to track items from warehouse to check-out
#Argos

Argos replaces catalogues with digital media

Published 21.07.14 by Retail Technology
The multichannel retailer has deployed an interactive in-store solution, based on digital signage technology, to make its in-store environment more dynamic
#Facebook

Facebook tests a new ‘buy’ button

Published 18.07.14 by Retail Technology
The social media platform discreetly announced it is testing “a new way for people to discover and buy products on Facebook
#Argos

eBay and Argos extend ‘click & collect’ partnership

Published 17.07.14 by Retail Technology
The partnership was announced last Autumn and has expanded from 50 to 80,000 eBay sellers
#Hypermart

Mobile coupons for Indonesia’s Hypermart

Published 17.07.14 by Retail Technology
Indonesian FMCG retailer is providing consumers with coupon acquisition and redemption via mobile loyalty programme
#e-commerce

French online retailers use BI to support growth

Published 16.07.14 by Retail Technology
The online women’s intimate apparel and men’s fashion retailer are both banking on big data to strengthen their online e-commerce presence
#Millenials

Survey: millenials want an omnichannel brand experience

Published 16.07.14 by Retail Technology
A recent study revealed that 60% of millenials surveyed expect a consistent experience whether online, in-store or on the phone
#Boots UK

Boots UK launches 'special offers' app

Published 15.07.14 by Retail Technology
The health and beauty retailer’s new app speeds up special offer redemption for customers
#UK

UK online retailers set to ship more abroad

Published 15.07.14 by Retail Technology
Recent research indicates that more foreign consumers are buying from UK online retailers
#MADE.COM

Online furniture store goes omnichannel

Published 14.07.14 by Retail Technology
Furniture brand MADE.COM is extending its online presence to its showrooms through mobile digital interaction technology
#Tesco

Augmented Reality a reality at Tesco

Published 11.07.14 by Retail Technology
Tesco’s Discover app, active for the last 18 months, is delivering strong results for the retailer
#Specsavers

Specsavers goes open source for mission-critical applications

Published 11.07.14 by Retail Technology
Open source IT allows the optical retailer to speed up its IT processes in response to the demands of retail
#Agent Provocateur

Agent Provocateur boosts website performance

Published 10.07.14 by Retail Technology
The British lingerie retailer expects that an improved webpage download time will enhance customer online shopping experience worldwide
#adidas

Adidas hails analytics as a brand experience enabler

Published 09.07.14 by Retail Technology
Sports giant adidas highlighted the influence of BI and analytics on its brand this week during a MicroStrategy conference. Monica Heck reports
#customer service

SURVEY: UK retail delivers poor Twitter customer service

Published 09.07.14 by Retail Technology
New research found that email was a more effective customer service channel than social media for top UK retailers