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#Mainframe

“Hidden costs” of mainframe outsourcing frustrate

Published 26.12.13 by Retail Technology
Research finds 67% of companies dissatisfied with quality of output from mainframe outsourcers; IT teams spend an average of 10 days fixing performance issues
#Christmas

Festive greetings from Retail Technology!

Published 25.12.13 by Retail Technology
Wishing all Retail Technology magazine and website readers a joyful festive season and a happy and prosperous New Year!
#Godiva

Godiva selects ingredients for online success

Published 24.12.13 by Retail Technology
E-commerce technology infrastructure deal is designed to help luxury chocolatier support ambitious overseas, international growth plans as it looks to the UK
#INTERSPORT UK

INTERSPORT UK agrees new EPoS deal

Published 23.12.13 by Retail Technology
INTERSPORT UK stores specify best-of-breed systems to suit retail model and enable improved customer service and stock visibility, while retaining independence and individuality
#High Street

High Street wins last-minute dash

Published 23.12.13 by Retail Technology
Shoppers in control as they hit the shops during the last Christmas shopping days, while the online channel takes stock and prepares for the New Year sales
#Online

2013 online customer experience index released

Published 20.12.13 by Retail Technology
UK’s best and worst online retailers named, as aggregate customer satisfaction drops and more retailers fall into the 'underperforming' category
#Marks & Spencer

Marks & Spencer updates kiosk tech

Published 20.12.13 by Retail Technology
Polytouch self-service terminals are designed to deliver true multichannel retailing by uniting online and instore shopping for UK High Street retailer
#Camper

Camper adopts retail planning software

Published 19.12.13 by Retail Technology
European footwear brand goes live with integrated retail planning systems to standardise processes through a collaborative workflow in support of global growth
#Mobile

ICO warns on mobile app downloads

Published 19.12.13 by Retail Technology
UK data and privacy watchdog issues warning to consumers about the need for caution about the use of their personal information when downloading mobile apps this Christmas
#Asda

STUDY: Asda builds up e-commerce success

Published 18.12.13 by Retail Technology
E-commerce infrastructure and management services prove essential for UK supermarket to build a successful online business that has grown since its launch in 2008
#Beaverbrooks

Beaverbrooks replatforms for new website

Published 18.12.13 by Retail Technology
British jeweller incorporates interface that enables customers to interact with quality High Street brands using any device as part of strategy to drive online sales
#Helly Hansen

STUDY: Helly Hansen updates communications

Published 17.12.13 by Retail Technology
Looking to find a new way of communicating led the clothing brand to adopt an interactive contact centre for Lync to drive its wholesale customer service journey
#Lloyds Pharmacy

Lloyds Pharmacy installs kiosks

Published 16.12.13 by Retail Technology
UK pharmacy retailer aims to improve customer store experience as well as access to health advice with new cost-effective kiosk, printer and scanning systems
#Survey

Retail still suffering ERP project pain

Published 16.12.13 by Retail Technology
Survey of IT decision-makers lack of clarity over systems and costs, leading UK retail businesses to call for greater transparency as only 15% of projects come in on budget
#Calendars.com

DynamicAction benefits Calendars.com

Published 16.12.13 by Retail Technology
Rapid deployment and turnkey implementation of hosted e-commerce analytics package drives profits for multichannel retailer during crucial Christmas season
#Verdict

Analyst predicts £12bn last-minute Christmas spend

Published 16.12.13 by Retail Technology
Christmas shopping is expected to peak later than ever during the coming weekend with Verdict Retail predicting nearly a month’s retail sales in a matter of days
#John Lewis

John Lewis trials instore tech

Published 16.12.13 by Retail Technology
The UK department store retailer showcases state-of-the-art shopping technology in its stores, to aid wayfinding, offer transactional tablets and provide charging points
#Topshop

Topshop and adidas top fashion tablet charts

Published 13.12.13 by Retail Technology
Digital marketing network ranks 10 of the UK's biggest online retailers' tablet websites, revealing the best and worst performers in the final run up to Christmas
#Caffè Nero

Caffѐ Nero reaps cashback rewards

Published 13.12.13 by Retail Technology
High Street coffee chain reports positive results after signing up to debit-card loyalty programme recently launched by RBS Group and Reward
#Click & collect

Shoppers reject grocery click & collect

Published 13.12.13 by Retail Technology
Retail analyst finds that, although this method of online grocery shopping is not popular with consumers, grocers need it to make online sales profitable