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#Marie-Chantal

Marie-Chantal puts faith in the cloud

Published 02.05.13 by Retail Technology
Exclusive children’s wear retailer invests in cloud-based retail management systems to support website sales and its international stores
#Credit

Start-ups get card payments boost

Published 01.05.13 by Retail Technology
New all-in-one payment system lets small-to-midsized merchants, including those in the Crafty Fox Market, accept card payments face-to-face and over the phone
#Claire's

Claire’s web launch adds affiliate marketing

Published 30.04.13 by Retail Technology
Fashion accessories retailer adds performance tracked affiliate programme to the launch of its international e-commerce presence
#Delivery

SURVEY: 21% of retailers’ deliveries fail

Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say ‘lack of notification about delays’ are a problem
#The Entertainer

The Entertainer gets on board with Shutl

Published 29.04.13 by Retail Technology
Retailer adapts e-commerce software extension to accommodate speedier delivery and enhanced online customer service delivery features
#Scoffs

Scoffs selects IBS EPoS systems

Published 26.04.13 by Retail Technology
Hospitality point-of-sale solution with ability to accommodate multiple sites is chosen for anticipated brand regional roll out
#Richer Sounds

Richer Sounds enriches online customer experience

Published 26.04.13 by Retail Technology
Multichannel retailer updates customer experience offered online using web analytics information to refine proposition and boost satisfaction and sales
#Security

Retail remains big cyber-crime target

Published 25.04.13 by Retail Technology
Latest global data breach research suggests both small and large retail and hospitality operators could do still more to strengthen defences against loss and privacy infringements
#Gruppo Coin

STUDY: Gruppo Coin streamlines store maintenance

Published 25.04.13 by Retail Technology
Italian retail clothing brand owner manages the maintenance of over 600 department stores more effectively and efficiently with new asset management capabilities
#Claire's

Claire’s uses UK as e-commerce launch pad

Published 24.04.13 by Retail Technology
Speciality fashion accessories retailer extends worldwide business online with launch of a new transactional website designed with its customers in mind
#North Face

The North Face offers experiential rewards

Published 23.04.13 by Retail Technology
VIPeak aims to give outdoor clothing brand’s customers rewards beyond the shopping experience to increase levels of engagement and insight
#Wasabi

Wasabi selects cloud IT services

Published 22.04.13 by Retail Technology
Japanese-style food chain opts for managed multi-site cloud IT model to deliver a future-proofed infrastructure as it enters a period of sustained business growth
#Transactis

E-retailers ignore false ‘lost goods’ claims

Published 22.04.13 by Retail Technology
New research finds most online retailers see fraud associated with ‘goods lost in transit’ as threat but don’t have strategy to deal with problem
#Alpine Lowe

Lowe Alpine updates web presence

Published 22.04.13 by Retail Technology
New website aims to raise the bar within the outdoor and leisure sector, using social networking integration and multimedia content
#Ocado

Ocado deal updates payment security

Published 19.04.13 by Retail Technology
Online grocery retailer uses DataCash tokenisation technology to provide improved customer experience and power secure online payments
#Customer service

UK consumers expect ‘bricks and clicks’ integration

Published 19.04.13 by Retail Technology
New survey finds customers are seeking consistency, not complications, and reveals their pet peeves from interactions across the platforms and locations of retail brands
#Wi-Fi

UK stores fail to offer free Wi-Fi

Published 19.04.13 by Retail Technology
A new survey has found, despite a number of retail and hospitality companies taking the lead, the majority of major UK retailers do not offer free instore Wi-Fi
#Buyagift

Buyagift targets email to increase conversion

Published 18.04.13 by Retail Technology
Email and web optimisation work will help gift experience brand improve customer communications based on website interactions to boost revenue
#Password

Password confusion colours e-security concerns

Published 18.04.13 by Retail Technology
New Ponemon study finds that reliance on usernames and passwords inhibits online business as current authentication drives frustration and subsequent lost revenue and trust
#Performance

INFOGRAPHIC: Advertisers capitalise on mobile

Published 17.04.13 by Retail Technology
Performance marketing network reveals retail sectors as diverse as group buying and department stores that are making gains with affiliate tracked m-commerce initiatives